What our Customers say...


I was impressed by the SERVPRO crew that worked at my home. They seemed to really know what they were doing and I would use them again if I ever need to.

The SERVPRO cleaning crew did a great job cleaning the soot and smoke in the townhome. I would definitely give them all 10s! Great service!

When the pipe burst in the hotel and we called SERVPRO they responded quickly and did a great job. I am satisfied with the job they did and I know who to call the next time we have a water issue!

SERVPRO did a great job with the clean up after the pipe burst. I was very satisfied with them. They responded quickly and were very polite.

Many thanks to SERVPRO for the very generous donation to the Bean Bash Charities! The support means so much to our special needs friends in Northern Kentucky!

They wouldn't need to change a thing. Everything was great. The techs were very friendly and very knowledgeable about their job. Thank you Ron and Alex!

I had such a great experience with SERVPRO and I want to give them a complement. I had major damage from a water heater. Ron was the ServePro professional in charge of my case and he was terrific. He was kind and compassionate and seemed to have an understanding for my state of shock. He encouraged me to ask any questions and walked with me through the condo several times answering all my questions and listening to my thoughts. I really can't say enough great things about him. I know this difficult situation would have been so much more difficult if I didn't have someone like him to help me through the process in a compassionate and patient way. Thank you!

Josh and Tim were very professional and they both have excellent people skills. I am very happy and impressed by the work that was completed as a result of the water damage. I would be happy to give them a reference any time!

I am very, VERY happy with the carpet that was just installed. The workers were excellent! Everyone was so nice and helpful. The crews that were working in my home were excellent and always went over and beyond every time they were here working.

The crew was fantastic and did a great job! I really appreciate all of their help!

All the work went very well with no problems at all. I am very happy with the whole process and how the work turned out.

The process went very smoothly and I am very happy with the work they did for me.

Randy went above and beyond to help me feel comfortable through a terrible process. I am lucky to have met him and want to thank him for his help and for taking such good care of me.

James came to do the carpet cleaning. I wasn't there during the cleaning but when I got home it was like brand new carpet! He did a spectacular job. I hope to not have to use the service again, but if so, I will definitely call SERVPRO.

I really loved working with SERVPRO. I am very happy with all the work they have done for me.

The SERVPRO crew was so efficient and personable. I was so pleased with what they did at my home and I am very impressed by SERVPRO's processes.

I really appreciate all of the work that James did for me. James was very kind and courteous.

SERVPRO did such a great job! They were just awesome. I am so glad they were able to come that night - they really saved my basement. I would definitely call SERVPRO again!

Don is an absolute pleasure to work with as a project manager. He is very conscientious and a great communicator. He calls back and responds to every one of my requests. I would recomment him to anyone.

Working with SERVPRO has been great! They are the best!

Working with SERVPRO has been great. I am so glad that they were able to get everything done so quickly.

I am very happy with the work SERVPRO did for me. Everything went very smoothly from start to finish and I am satisfied with the completed work.

I am very happy with the completed work. The process went very smoothly and the communication was great.

I am very happy with the work completed by SERVPRO. Ken, my project manager, was great. He really did a good job!

I am very impressed with the work they did for me. The crews were very efficient working around the rain. They did a great job making sure all the scraps were cleaned up after they were finished working.

SERVPRO of Kenton County did a wonderful job – it looks great!  I give a 10 star service rating!

I am very thankful that Doug came to meet me because he was very helpful. I want to thank SERVPRO for their service and if I ever need them in the future, I will be sure to contact them.