Recent Why SERVPRO Posts

Safety Tips for Mold Cleanup

9/23/2019 (Permalink)

Have you found mold in your home? The SERVPRO of Kenton County technicians are highly trained mold remediation specialists and it’s always best to let the professionals do the work. But what if you want to attempt to safely clean the moldy areas yourself? What should you wear?

It is important to avoid breathing in mold or mold spores. The United States Environmental Protection Agency (EPA) offers safety guidelines to handling mold in your home. In order to limit exposure to airborne mold, they recommend wearing an N-95 respirator during the cleaning process, which can be found at many hardware stores.

The EPA also suggests wearing long gloves that extend to the middle of the forearm. It is important to avoid touching mold or moldy items with your bare hands.

And finally, goggles that do not have ventilation holes are recommended. It is important to prevent getting mold or mold spores from getting into your eyes.

While some minor surface mold issues can be handled effectively by the homeowner, it is best to have professional help with larger mold infestations. SERVPRO of Kenton County has the specialized mold remediation equipment and the highly trained mold remediation technicians necessary to handle any size mold infestation. If you find a mold situation that is too much to handle on your own, contact us today!

SERVPRO of Kenton County 859-261-2400

SERVPRO OF KENTON COUNTY to Offer 3 Hour Continuing Education Course for OHIO & KY Credits on September 19th from 12:30pm - 3:30pm

9/12/2019 (Permalink)

We are excited to be hosting another upcoming Greater Cincinnati Insurance Board continuing education insurance credit course entitled, “Distracted Driving with Tom Ryan, AIC.” This seminar will give the attendee an analysis of how distracted driving affects insurance. Distracted driving is defined as any activity that diverts attention from safe driving. It includes talking or texting on your phone, eating or drinking, talking to people in your vehicle, adjusting the radio or navigation systems, and impairment due to alcohol or drug use. This seminar will address these issues as they relate to auto liability insurance. Topics covered include the history of distractions, coverage issues, claims analysis issues, and criminal issues based on distracted driving statutes.

The course is approved for 3 credit hours in OHIO and KENTUCKY and it will take place at our Cincinnati, Ohio location at 2115 Schappelle Lane, Cincinnati, OH on Thursday, September 19, 2019 from 12:30pm to 3:30pm.

CLICK HERE to find out more information and to register!

SERVPRO OF KENTON COUNTY TO OFFER CONTINUING EDUCATION COURSE JULY 9TH

6/24/2019 (Permalink)

We are hosting a Greater Cincinnati Insurance Board continuing education insurance credit course entitled, “What Happens After the Loss with Tom Ryan, AIC.” This seminar will give an overview of the basic rules of evidence as they are used in the claims handling process. This information will help the agent in advising policyholders to understand the investigations required in settling claims. It will give the attendees knowledge about the various aspects of claims handling. The basic laws of evidence, the relevancy of this evidence and how this evidence is used to protect the client will be discussed. The instructor for this course is Tom Ryan, AIC and it is approved for 6 credit hours in OHIO and KENTUCKY. The course will take place at our Cincinnati, Ohio location at 2115 Schappelle Lane, Cincinnati, OH on Tuesday, July 9, 2019. from 8:30am to 3:30pm.

CLICK HERE for more information and to register!

SERVPRO OF KENTON COUNTY TO OFFER CONTINUING EDUCATION COURSE

5/14/2019 (Permalink)

We are hosting a Greater Cincinnati Insurance Board continuing education insurance credit course entitled, “In’s & Out’s of the CGL Policy” This seminar will cover the various aspects of the Commercial General Liability policy. It will review definitions, policy structure, insuring agreement, exclusions, coverages, coverage triggers, and duty to defend. ISO forms will be used as the basis of the presentation. One of the most frequent problem areas is the idea that a contractual requirement to add an additional insured to an insurance policy is the same as a contractual hold harmless or indemnification agreement. While both clauses frequently appear in the same contract, they are separate and distinct from one another. The recent Oio Supreme Court decision about faulty workmanship of subcontractors will also be discussed.

The instructor for this course is Tom Ryan, AIC and it is approved for 3 credit hours in OHIO and KENTUCKY. The course will take place at our Cincinnati, Ohio location at 2115 Schappelle Lane, Cincinnati, OH on Tuesday, May 21, 2019. from 12:30pm to 3:30pm.

CLICK HERE for more information and to register!

Continuing Education Course Opportunity on April 4th!

3/18/2019 (Permalink)

SERVPRO of Kenton County is offering a free continuing education insurance credit course. This course is for 3 credit hours in OHIO / KENTUCKY and will be held at our SERVPRO of Northwest Cincinnati location at 2115 Schappelle Lane, Forest Park, Ohio, 45240 on April 4, 2019 from 8:30am to 11:30am with registration beginning at 8:00am. Please note that 100% attendance is required to be eligible to receive the CE credits!

The premise for this course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset or worried. We will explore what “Ethics” is by participating in group activities that will help with understanding and making ethical decisions.

For more information and reservations, contact Meg O’Brien, SERVPRO of Kenton County at 513-614-1047 or email at mobrien@hartkes.com.

Course Number: C10183-KY, 37868-OH

Continuing Education Course on February 1st, 2019

1/7/2019 (Permalink)

SERVPRO of Kenton County is offering a free continuing education insurance credit course entitled, “Ethics.” This course is for 3 credit hours in OHIO / KENTUCKY and will be held at our SERVPRO of Northwest Cincinnati location at 2115 Schappelle Lane, Forest Park, Ohio, 45240 on February 1st, 2019 from 8:30am to 11:30am with registration beginning at 8:00am. Please note that 100% attendance is required to be eligible to receive the CE credits and that breakfast will be provided!

The premise for this course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset or worried. We will explore what “Ethics” is by participating in group activities that will help with understanding and making ethical decisions.

For more information and reservations, contact Meg O’Brien, SERVPRO of Kenton County at 513-614-1047 or email at mobrien@hartkes.com.

SERVPRO of Kenton County Proudly Supports First Responders

11/12/2018 (Permalink)

We are thrilled to participate in honoring America’s First Responders for their service and sacrifice with the new SERVPRO First Responder Bowl. This college football bowl game will be played on December 26, 2018 at the historic Cotton Bowl Stadium in Dallas, Texas. Kickoff is scheduled for 12:30pm and will be televised by ESPN. The purpose of this bowl game is to celebrate our friends, family, and fellow citizens who serve as first responders protecting and keeping peace in our communities. By working together, thousands of free tickets are provided to first responders and their families so that they can attend the game. The goal for this year is to distribute over 10,000 complimentary tickets. Along with the corporate sponsors, there is an opportunity to Sponsor a Responder to help provide these tickets. For just $15, a ticket can be purchased to sponsor a first responder to attend the 2018 SERVPRO First Responder Bowl with their family free of charge. CLICK HERE for tickets and information about Sponsoring a Responder.

SERVPRO OF KENTON COUNTY TO OFFER CONTINUING EDUCATION COURSE

11/2/2018 (Permalink)

On Wednesday, November 14th, we are hosting a SERVPRO continuing education insurance credit course entitled, “Restorative Drying for Water Damage.” This course is designed for insurance agents, adjusters and real estate professionals to improve their knowledge of emergency mitigation. Ron Morehead will be the instructor and those in attendance will learn more about the water restoration process and how to better service customers. This course is approved for 2 credit hours in both Kentucky and Ohio.

The course will be held on Wednesday, November 14th at our Covington, Kentucky location at 1001 Madison Avenue, Covington, Kentucky, 41011 from 8:30am to 10:30am. Registration will begin promptly at 8:00am and breakfast and snacks will be provided to those in attendance.

If interested in attending or learning more about this opportunity, contact Megan O’Brien for more information and to register. Phone: (513) 614-1047 Email: mobrien@hartkes.com

SERVPRO of Kenton County Enjoys Being Active in the Community

10/15/2018 (Permalink)

SERVPRO of Kenton County is a locally owned and operated business and our staff values any opportunity to give back to our community. Our employees have graciously given their time serving meals to the hungry, packaging items to help flood and storm victims, participating in 5K walks, collecting donations for homeless shelters, and organizing food and toy drives for the less fortunate. Our tents have been spotted at local golf outings supporting organizations like The Boys and Girls Club of Greater Cincinnati and The Blue Goose Foundation. We have also enjoyed working with our local fire departments at fun events to help bring fire safety awareness to residents of the community. And children in our area have enjoyed the opportunity to explore our Disaster Recovery vehicles at local Touch-A-Truck events. When it comes to local events and helping those in need, our philosophy is that we live and work here too and we always take pleasure in supporting our neighbors!

SERVPRO of Kenton County Provides Excellent Commercial Service

10/2/2018 (Permalink)

The appearance of a commercial property plays a big role in the success or failure of the business. That is why it is so important for business owners to choose wisely when they are looking for a restoration or professional cleaning company to provide service for their commercial property.

Our professional staff at SERVPRO of Kenton County has the training and expertise to handle commercial restoration or cleaning projects of any kind and size. We have experience working with facilities in industries such as retail, education, healthcare, food service, and property management. We are available 24 hours a day, 7 days a week to get your business back to business! We understand that it is important to limit the disruptions to your everyday business operations as much as possible and will respond quickly to complete the job. We have extensive training in commercial restoration services that include water damage, fire damage, mold remediation, storm damage, odor removal, and professional cleaning. You can depend on us to get the job done correctly and promptly and get your property back to looking its very best!

CLICK HERE to learn more about our Commercial Services.

Why Insurance Agents and Adjusters Choose SERVPRO of Kenton County

9/18/2018 (Permalink)

With years of experience in the property restoration industry, we understand that the job of the insurance agent is to keep claim costs down while still providing the best service for the insured and we are well qualified to help!

  • Our first priority is restoring the property as quickly as possible. The customer will appreciate our immediate response and the agent will know that this quick response helps limit the damage and restoration costs.
  • The SERVPRO of Kenton County rule is always restore when possible and replace only when necessary. Restoring property is always less costly than replacing.
  • Our staff can provide an itemized loss inventory, complete with pictures of important items.
  • We can provide accurate information quickly because we use an electronic system for each project that provides online access to all job files.
  • Our technicians are thoroughly trained to ensure that customers receive the best service possible.

The job of SERVPRO of Kenton County is to reassure the customer, provide excellent service and communicate with the insurance agents and adjusters quickly. We work together with the agents to provide quick and effective property restoration and make it “Like it never even happened.”

SERVPRO of Kenton County Offers Professional Service

8/30/2018 (Permalink)

Being in the field service industry, we understand that our technicians, visiting the home or business property of our customers, are often our company’s first impression to our customers. And we all know that we only get one chance at making a good first impression!

That is why at SERVPRO of Kenton County we place very high expectations on our technicians. We want them to take pride in their work, their appearance and the relationships that they build with our customers.

What to Expect from a SERVPRO of Kenton County Crew Member

When you contact SERVPRO of Kenton County for water, fire or mold restoration services, our technicians will arrive promptly to begin service. They will be dressed professionally in SERVPRO branded gear and will be driving our SERVPRO branded vehicles. They will have open lines of communication, letting you know when to expect them and how long they estimate your project will take to complete. They will clearly explain the restoration process and answer any questions you may have regarding the process. And upon project completion, they will make sure that you are satisfied with the results and ask for any recommendations as to how they can improve their service for future customers. We are always striving to improve!

So when you contact SERVPRO of Kenton County, you can relax knowing that great customer service is our top priority! We value our customers and our hope is to always make every impression a great one!