Recent Posts

Avoiding the Flu at the Office

12/2/2019 (Permalink)

During flu season, the office is the prime location for the spread of germs. And studies have shown that the quickest way for the virus to spread is when people touch and infect commonly used items and surfaces like doorknobs, desktops, copy machines, and coffee pots! The flu virus can last up to 24 hours on surfaces which makes it easy to spread through human contact.

There are several ways to help protect yourself from the flu:

  • Get a flu shot.
  • Frequently wash your hands.
  • Cover your nose and mouth when coughing or sneezing.
  • Stay home if you are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect frequently used items.

Do you know that SERVPRO of Kenton County offers professional commercial cleaning services? That’s right! We can help make your commercial space clean and safer with our floor to ceiling professional cleaning services. CLICK HERE to learn more and contact us today to set up an appointment!

Happy Thanksgiving from SERVPRO of Kenton County

11/27/2019 (Permalink)

We would like to take this time to express our appreciation to our valued customers as well as our talented and dedicated employees.

To our customers…We understand that when you reach out to us for help, most of the time it is when you are experiencing difficult and stressful times. We are truly grateful for the trust and confidence that you place in us to help you through these times and return your life to normal. Homeowners, business owners, agents, and adjusters…we are thankful for your trust in us to handle the job right!

To our employees…We greatly appreciate your hard work and commitment. Whether you are in the office or out in the field as a water or fire technician, we are grateful that you are willing to put in long hours day after day in messy situations in order to help families and businesses get their lives back in order. We admire your willingness to continually learn and grow in order to improve our services to our customers. We realize that our successes would not be possible without you!

Happy Thanksgiving!

SERVPRO of Kenton County

Tips to Avoid Frozen Pipes this Winter

11/18/2019 (Permalink)

As we get deeper into the cold, winter months, the risk for frozen pipes increases. And burst pipes is one of the most common causes of water damage to properties during the winter.

Pipes most at risk for freezing are those located in the unheated interior spaces of a property such as basements, attics, and garages. Luckily, there are steps that can be taken to help keep the pipes warm, the water running, and your property dry!

  • If there are water supply lines in the garage, always keep the garage doors closed.
  • In order to keep warmer air circulating around the pipes, open kitchen and bathroom cabinet doors.
  • Let the cold water slowly drip from the faucets.
  • If you plan to be away during the cold months, keep the heat on and set the temperature to no lower than 55 degrees F.
  • Add insulation to attics, basements, and crawl spaces.

Experiencing water damage can be very stressful and, depending on the extent of the damage, also very costly. It is important to be aware of the common causes of water damage and take steps to alleviate the risks as much as possible.

If you find yourself with a water damage situation in your property, SERVPRO of Kenton County is always here to help. CLICK HERE to learn more about the steps of the water damage restoration process.

Keep Gutters Clean to Help Avoid Water Damage

11/4/2019 (Permalink)

No matter what time of year, gutters play a key role in preventing water damage to a home. Their purpose is to channel rainwater to the downspouts and away from the home. Because of this, it is important to make sure the gutters are working properly year-round in order to protect your property against potential water damage.

Clogged gutters can cause many issues for a homeowner. In the spring, summer, and fall, gutters are often clogged with fallen leaves. And in the winter, snow and ice can be the culprit. Water that is blocked by debris in the gutters will find the path of least resistance when it tries to drain. This often means it will find its way into the walls and ceilings of the home causing interior damage.

To help avoid water damage due to clogged gutters, the gutters should be well maintained and cleaned AT LEAST twice a year. And if you do experience water damage at your home, always remember that SERVPRO of Kenton County is Here to Help! Our technicians are experts in water damage restoration and respond any time, day or night to provide emergency service.

Happy Halloween from SERVPRO of Kenton County!

10/31/2019 (Permalink)

Happy Halloween to all our valued customers, coworkers, and friends! Here are just a few quick tips to help ensure your night isn’t spoiled by an accident or mishap! Have the kids wear reflective tape or stickers and always cross the street in a crosswalk…carrying flashlights is also suggested. These tips are always important, but especially if it happens to be a dark, stormy night! For better vision, try makeup or face paint instead of masks. And for fire prevention, costumes should be flame-resistant or flame-retardant and decorations should never be placed near flames. A battery-operated light to light up your carved pumpkin is also a much safer option than a real candle. Don’t forget to check the kids’ candy for anything that looks suspicious.  And if you are out driving during trick or treating hours, use extra caution. Be safe and enjoy the night!

SERVPRO of Kenton County

Protect Your Business From Disaster by Planning Ahead!

10/21/2019 (Permalink)

Many business owners are caught off guard when disaster strikes. Thinking that it would never happen to them or never even considering the possibility of a disaster, they fail to have a plan in place for their business. Unfortunately, many times, once disaster strikes, it’s too late. Many businesses are forced to close permanently after disaster because they were not prepared.

According to foxbusiness.com, there are 7 steps you can take if you are a small business owner to help protect your business from disaster.

  1. Risk Assessment: Determine what types of emergencies are most likely to affect your company and then evaluate your level of preparedness. Check in with your insurance company, make sure employees are trained for emergencies, have data backed up and stored at a safe location.
  2. Review Your Insurance Coverage: Talk with your insurance agent to make sure your business is covered if hit by disaster. After determining what types of emergencies your business is most prone to, make sure your policy covers those particular types of situations. Ask about business interruption insurance which helps business owners continue to pay on-going bills while operations are shut down during disaster recovery.
  3. Create a Contingency Plan: Review your business operations and determine which are most important for the survival of your business. Form a process to manage these functions in the event of a disaster. Determine an alternate business location where business operations can continue during the recovery process.
  4. Create a Communications Plan: Disasters create chaos and having a communications plan in place in advance will help minimize panic.
  5. Back Up Your Data: Making sure all your data is backed up and stored in a safe place is critical. Cloud-based data solutions are best as they stay safe during disasters and can be accessed from any location.
  6. Build An Emergency Kit: Have an emergency kit available on site including items like water, flashlights, fire extinguishers, etc.
  7. Review and Rehearse Your Plan: Once your plan is in place, make sure your employees know the plan and have practiced implementing it.

While disasters can be devastating to a business, preparation can definitely help in the recovery process. By taking action before disaster strikes and getting a plan in place, business owners can help protect their business in times of emergencies.

Soot and Smoke Create Additional Damage After Fire

10/7/2019 (Permalink)

Even if a fire in a home or business is contained to one floor, the damage from the fire may affect other floors of the building as well. Soot and smoke can travel throughout the structure leaving a trail of damage behind. If the damage is not handled properly, long-term effects can result, adding to an already stressful situation.

After contacting SERVPRO of Kenton County there are a couple of steps you can take to help avoid further damage to your property. First of all, keep movement throughout the building to a minimum. This will help avoid tracking the soot throughout other areas of the building. And secondly, place clean towels or linens on the carpeted traffic areas. Realizing that there will be some movement within the building during the restoration process, this will help prevent additional soiling.

The SERVPRO of Kenton County fire technicians are highly trained and well-equipped to handle the cleanup and care of your home or office building and its contents following a fire incident. Before attempting to clean the fire damage yourself, contact us for your fire restoration needs. CLICK HERE to learn more!

Safety Tips for Mold Cleanup

9/23/2019 (Permalink)

Have you found mold in your home? The SERVPRO of Kenton County technicians are highly trained mold remediation specialists and it’s always best to let the professionals do the work. But what if you want to attempt to safely clean the moldy areas yourself? What should you wear?

It is important to avoid breathing in mold or mold spores. The United States Environmental Protection Agency (EPA) offers safety guidelines to handling mold in your home. In order to limit exposure to airborne mold, they recommend wearing an N-95 respirator during the cleaning process, which can be found at many hardware stores.

The EPA also suggests wearing long gloves that extend to the middle of the forearm. It is important to avoid touching mold or moldy items with your bare hands.

And finally, goggles that do not have ventilation holes are recommended. It is important to prevent getting mold or mold spores from getting into your eyes.

While some minor surface mold issues can be handled effectively by the homeowner, it is best to have professional help with larger mold infestations. SERVPRO of Kenton County has the specialized mold remediation equipment and the highly trained mold remediation technicians necessary to handle any size mold infestation. If you find a mold situation that is too much to handle on your own, contact us today!

SERVPRO of Kenton County 859-261-2400

SERVPRO OF KENTON COUNTY to Offer 3 Hour Continuing Education Course for OHIO & KY Credits on September 19th from 12:30pm - 3:30pm

9/12/2019 (Permalink)

We are excited to be hosting another upcoming Greater Cincinnati Insurance Board continuing education insurance credit course entitled, “Distracted Driving with Tom Ryan, AIC.” This seminar will give the attendee an analysis of how distracted driving affects insurance. Distracted driving is defined as any activity that diverts attention from safe driving. It includes talking or texting on your phone, eating or drinking, talking to people in your vehicle, adjusting the radio or navigation systems, and impairment due to alcohol or drug use. This seminar will address these issues as they relate to auto liability insurance. Topics covered include the history of distractions, coverage issues, claims analysis issues, and criminal issues based on distracted driving statutes.

The course is approved for 3 credit hours in OHIO and KENTUCKY and it will take place at our Cincinnati, Ohio location at 2115 Schappelle Lane, Cincinnati, OH on Thursday, September 19, 2019 from 12:30pm to 3:30pm.

CLICK HERE to find out more information and to register!

Plan Ahead...Be Prepared for Disaster!

9/9/2019 (Permalink)

The month of September is National Preparedness Month and it is the perfect time to consider the types of disasters that can happen in businesses, homes, and communities and to think about ways to be better prepared for them.

Installing smoke alarms, practicing fire and tornado drills, and learning life-saving skills are all simple steps that individuals can take to be better prepared for emergencies.

But what about business owners?

Studies show that many businesses, unable to recover, are forced to completely close following a disaster. The difference between surviving a disaster and being forced to shut down could be planning ahead before a disaster strikes.

What is the first step to protecting your business?

Contact SERVPRO of Kenton County! Our professionals can help you pre-plan by developing a SERVPRO Emergency READY Profile for your business. With this plan in place, the interruption of your business operations is minimized because you will have an immediate plan of action. Knowing what to do in advance of an emergency is key to timely mitigation and can minimize the damage to your company.

CLICK HERE to find out more about the SERVPRO Emergency Ready Program! Be “ready for whatever happens.”