Recent Posts

Plumbing Leaks Are Often the Cause of Water Damage

2/11/2019 (Permalink)

Many times when water damage occurs in a home or commercial property, it is due to faulty plumbing. Those without plumbing experience may have a difficult time recognizing potential issues and then addressing these issues before they become a bigger, more expensive problem.

According to thecleanplumbers.com, there are eight common causes of plumbing leaks that can lead to water damage to a property.

  1. Advanced Corrosion – Over an extended period of time, corrosion can damage pipes and create holes where water can escape. This is a more common issue in piping that was installed over 30 years ago.
  2. Degraded Seals – In order to keep connections watertight, rubber seals are used wherever the pipes are connected to the fixtures. Over time, these seals can degrade and crack, allowing water to seep out and eventually cause damage.
  3. Excess Water Pressure – Water pressure that is too high can actually damage the inside of the plumbing pipes and create a risk for leaks. If the pressure is extremely high, it can even cause the pipes to burst.
  4. Fixture Cracks – Sometimes the actual faucet or pipe that connects directly to it can crack and cause a water leak. This usually happens due to impact. One area that this is common is under the sink. When items are stored under the sink, the pipes are often repeatedly bumped and can eventually lead to pipe damage and water leaks.
  5. Incorrect Pipe Laying – Plumbing should be handled by knowledgeable professionals. It is very important that pipes and connectors are laid properly because small mistakes that at first may not be noticeable can cause massive water damage later.
  6. Pipe Joint Damage – The bends or joints where the water is redirected through the pipes are curved connectors that attach to the straight pipes on either side. Extreme temperatures and water pressure can damage these joints and lead to water damage.
  7. Shifted Connections – Over time, homes can shift and therefore, so can the pipes inside. If the shifts are too much, the pipe connections can break and water damage occurs.
  8. Untreated Clogs – It seems obvious how clogged drains can lead to backups and water damage. But how the clogs are treated can also cause pipe damage. Chemical drain cleaners are often used to unclog drains. At times these chemicals do not remove the entire clog which causes the harmful chemicals to be trapped in one spot in the pipe system. The chemicals can then eat away at the pipe, eventually causing damage and a water leak. It is safer to treat clogs with a plumbing snake or hydro-jetting.

Hopefully learning how to recognize potential plumbing problems and how to address the issues will help you avoid future water damage to your property. But in the unfortunate event that you do end up with a water damage disaster, SERVPRO of Kenton County is here to help! CLICK HERE for Water Damage Emergency Tips!

Use Extension Cords with Caution and Care

1/28/2019 (Permalink)

Extension cords are a very useful and common household item that, if not used with care, can pose a threat in the home. According to SixWise.com, there are three main risks presented with the use of extension cords:

  1. Fires
  2. Electrical Burns
  3. Tripping

Fires

The Consumer Product Safety Commission (CPSC) estimates that extension cords cause about 3300 residential fires each year. These fires are caused by short circuits, damaged cords, and overloading cords. These risks can be avoided by regularly checking and replacing old, damaged cords, not overloading cords or sockets, not running cords under rugs or near heaters, and just being aware when using extension cords for overheating.

Electrical Burns

According to the CPSC, electrical burns to the mouth accounted for half of the extension cord related injuries to young children. Plugs, outlets and cords can be very intriguing to young children who do not realize they are dangerous. Keep all extension cords out of reach of children!

Tripping

The CPSC claims that about half of extension cord related injuries involve fractures, lacerations, contusions, or sprains from people tripping over the extension cords and that the elderly are the most at risk for this type of injury. The solution to avoid this risk is to simply avoid placing extension cords in areas where people walk. Instead, run cords along walls or thread them behind tables or other furniture where they are out of the way.

Most people do not consider the dangers of extension cords until something actually goes wrong. Don’t make that mistake…Use your extension cords with caution and care!

Safety at the Office

1/14/2019 (Permalink)

Accidents often happen at the office that could be prevented with just a little common sense! Slips and falls frequently cause injury at the office and a little thought and care could help prevent this.

For example:

  • Before sitting down at your desk, check behind you to make sure your chair hasn’t rolled away!
  • If you are carrying something, don’t stack things up so high that you can’t see directly in front of you!
  • Proceed with caution if the floor is wet or slippery!
  • Don’t read or text while walking!
  • Hold the handrail when using stairs!
  • When carrying larger items like boxes, use the elevator!
  • Close desk and file drawers before walking away to avoid tripping over them!
  • Wipe up spills or wet floors in order to prevent slipping!
  • Keep floors and aisles clear of electrical cords.

While it may seem easy to follow these tips, often times a hectic day at work can lead to rushing or just overlooking the small things that can be dangerous! Just slowing down a little bit to ensure safety can definitely save time in the future!

Continuing Education Course on February 1st, 2019

1/7/2019 (Permalink)

SERVPRO of Kenton County is offering a free continuing education insurance credit course entitled, “Ethics.” This course is for 3 credit hours in OHIO / KENTUCKY and will be held at our SERVPRO of Northwest Cincinnati location at 2115 Schappelle Lane, Forest Park, Ohio, 45240 on February 1st, 2019 from 8:30am to 11:30am with registration beginning at 8:00am. Please note that 100% attendance is required to be eligible to receive the CE credits and that breakfast will be provided!

The premise for this course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset or worried. We will explore what “Ethics” is by participating in group activities that will help with understanding and making ethical decisions.

For more information and reservations, contact Meg O’Brien, SERVPRO of Kenton County at 513-614-1047 or email at mobrien@hartkes.com.

Happy New Year from SERVPRO of Kenton County!

12/31/2018 (Permalink)

Ringing in the New Year means new resolutions for many, such as living healthier lives, dropping bad habits or developing better organizational skills. Our goal at SERVPRO of Kenton County is to have a team of quality people that will always provide excellent customer service to help our clients in their times of need. Our New Year’s resolution is to be committed to continuing to improve on the services we provide. We strive for 100% customer satisfaction. We know that by staying up to date on the latest techniques, equipment and resources, we will be ready for whatever happens. With open minds and continued training we will become even more efficient at making it “Like it never even happened.”

Happy New Year from SERVPRO of Kenton County! We hope 2019 brings success, happiness, and prosperity!

Merry Christmas from SERVPRO of Kenton County!

12/24/2018 (Permalink)

During the holiday season, our thoughts turn gratefully to those that have helped make our accomplishments a reality. We understand that our success in the mold, water, and fire damage restoration industry would not be possible without teamwork. Our dedicated colleagues in the restoration industry, our great team of committed employees, and our trusting customers are all a crucial part of our successes. We truly appreciate the efforts of all those that we work with on a daily basis to help our customers in their times of need. We would like to take this time to say thank you for your continued loyalty and consideration throughout this past year. We sincerely wish that you find peace, joy, hope, and happiness today and in the new year ahead!

Merry Christmas from your friends at SERVPRO of Kenton County!

Holiday Hazards for Pets

12/17/2018 (Permalink)

The holidays can be an enjoyable time of the year with family and friends. But some forget that holiday decorations and foods can be dangerous for pets. There are several common holiday items that can be harmful to your pets.

Holiday Hazards for Pets:

  1. Turkey Bones: Resist those cute, pleading eyes! Turkey bones can splinter and puncture internal organs!
  2. Chocolate: Chocolate is very dangerous to dogs and can cause agitation, intestinal issues, high heart rate, seizures and even death.
  3. Holiday Plants: Mistletoe and holly can be toxic if ingested by animals.
  4. Tinsel and Ribbons: If swallowed, these can cause intestinal obstruction.
  5. Hustle and Bustle: Pets feel anxiety too! Constant visitors and activity can be confusing and stressful for your pet. Provide a quiet space for your pet to relax if showing signs of anxiety.

So when enjoying your holiday celebrations this season, be sure to keep in mind the safety of your four legged friends! Take precautions and protect your pet from unnecessary holiday hazards and inconvenient emergency trips to the vet! Happy Holidays from SERVPRO of Kenton County!

Live Christmas Trees and Mold

12/3/2018 (Permalink)

Many families love the tradition of bringing a live Christmas tree into the home for the holidays. But what many do not realize is that a live tree can be a source of mold in their home. Live Christmas trees are usually cut in the weeks prior to the holidays and then stored in a moist environment in order to keep them fresh. Unfortunately, mold thrives in a moist environment. Add to this that once the tree is brought home, it is placed in a container of water and you have a perfect condition for mold to grow.

Unfortunately, mold can be difficult to battle once the issue starts and the best way to reduce the problem is to take preventative measures. Considering an artificial tree is one option. But if a live tree is a must, be sure to shake as much debris as possible out of the tree before bringing it into the home and then do not keep it in the home longer than necessary.

If mold does become an issue, the SERVPRO of Kenton County technicians are mold remediation experts and can restore your property quickly and effectively.

Continuing Education Course on December 12th!

11/28/2018 (Permalink)

We are hosting a Greater Cincinnati Insurance Board continuing education insurance credit course entitled, “Agents Ethical Responsibilities w/ Tom Ryan, AIC.” This course will discuss the ethical responsibility of the agent to the client and the insurance company in the transaction of insurance. It will review the legal and moral ethical responsibility in the transaction of insurance and examine the ethical duties an agent must understand. Topics will include introduction, ethical responsibilities of an agent, criminal activities of an agent, the justice system, negligence, duty of care agency law, and dual agency.

This course is approved for 3 credit hours in OHIO and KENTUCKY and will be held at our Covington, Kentucky location at 1001 Madison Avenue, Covington, Kentucky 41011 on Wednesday, December 12th, 2018 from 8:30am to 11:30am.

CLICK HERE for more information and to register!

Happy Thanksgiving from all of us at SERVPRO of Kenton County!

11/22/2018 (Permalink)

On this Thanksgiving Day, we would like to say a special “Thank you” to our valued customers as well as our dedicated employees! Most times, when our customers reach out to us for help, they are experiencing difficult times in their lives. We appreciate the trust and confidence that they place in us to help them through and return their lives to normal. Homeowners, business owners, agents and adjusters…we appreciate your trust in us to handle the job right!

Additionally, we are very thankful for our dedicated employees. Our office staff and the water and fire crews put in long hours day after day. They are willing to put themselves in messy situations in order to help families and businesses get their lives back in order. They are eager to learn new processes so that we can continue improving on our services to our customers. We are very appreciative of their continual efforts and we realize that our successes would not be possible without their hard work and dedication.

Happy Thanksgiving!