Recent Posts

SERVPRO Kenton County assists with storm damage

6/19/2020 (Permalink)

Whether it is a spring or summer storm that causes flooding at your home or frigid cold temperatures in the winter and burst pipes, SERVPRO of Kenton County ready to answer your call for help 24 hours a day, 7 days a week. Our technicians are on call 24/7, ready to respond to your restoration needs when you need them.

Storms and frigid temperatures do not wait until it is a convenient time to cause water damage at your property. And we understand that the quicker the response, the lesser the damage and restoration costs. That is why we offer emergency service any time, day or night, and even on holidays. Our crews are experienced in the restoration business and use advanced equipment and technology to get the job done quickly and effectively.

So, if you are in need of restoration service, call SERVPRO of Kenton County! We will respond quickly to help make it “Like it never even happened.”

Emergency tips for a fire

6/19/2020 (Permalink)

According to ready.gov, a fire can spread quickly, becoming life threatening in just two minutes. And in just five minutes, an entire home can be taken over by flames.

In the event of a fire it is important to know what precautions to take to help ensure that you escape safely.

  • Stay low, crawling under the smoke to the exit
  • Before opening a door, feel if it is hot. If it is hot, do not open the door and find another exit. If you do open the door, open it very slowly and be prepared to shut it quickly if smoke or fire is present.
  • Tell firefighters right away if pets are trapped inside.
  • If you are unable to escape, close all doors, cover vents and cracks around doors with cloth, call 911 explaining where you are, and signal from a window with a light cloth or flashlight.
  • If your clothes catch fire, stop, drop, and roll!

Fires can be devastating, spreading quickly and leaving little time to plan an escape. Being prepared by learning important safety measures and planning escapes can help ensure safety in the unfortunate event of a fire disaster.

SERVPRO of Kenton County provides emergency service following fire damage. Our fire technicians respond quickly to secure the site and can help restore the structure as well as its contents following a fire.

Water damage and your electronics

6/19/2020 (Permalink)

Have you ever experienced the nightmare of dropping your cell phone in the toilet or the kitchen sink or the swimming pool…watching in dismay as the phone, in what seems like slow motion, tragically plummets to its death?  But why does this mean death for the cell phone? And why, in some cases, does it seem like at first the phone survives, only to have it die a few days after the accident? What exactly happens to electronics when water damage strikes?

Corrosion is the breaking down or destruction of a material, especially a metal, through a chemical reaction. The most common form of corrosion is rusting, which occurs when iron combines with oxygen and water. The corrosion process can begin in just a couple of hours after the incident or it can take a few days to set in, giving you the false sense that your device miraculously survived the submersion. Humidity levels, the severity of the water damage, and how long the device was under water can all affect how fast corrosion occurs.

Cleaning the corrosion on a damaged electronic device should be done with caution. And in most cases, it’s probably best to leave it for the professionals. But if you decide to attempt the cleanup yourself, hzo.com suggests several helpful tips:

  • Always remove any batteries or power connectors first. This not only prevents harm to you, but also prevents any short-circuiting to the device. By doing this, you will also be exposing extra connectors that may already have corroded, so exercise caution.
  • Look for any white or green “crusty” areas on the device, especially on the battery connectors, charging ports, SIM card connectors, or any other major metal connectors on the device.
  • Use cotton swabs and a cleaning solution such as isopropyl alcohol, baking soda and water, or even vinegar to clean corrosion. Gently apply the solution to the affected area and wipe back and forth until the corrosion is removed. If necessary, leave some of the solution on the corroded area and wipe it off later.
  • Dry your device with a soft cloth or a hair dryer on a cool setting- do not use heat to dry out your device. Make sure your device is dried extremely well before attempting to replace the battery and turn the device on. Any water left in the device could cause additional water damage.

When your home is affected by a water damage situation, many times your larger electronics, like TVs and computers, are damaged as well. The corrosion process occurs with these items in the same way as with your cell phone. The SERVPRO of Kenton County water technicians understand that the key to restoring electronics is to take prompt action to prevent further damage. Our technicians will coordinate the restoration of your electronics and ensure that they will be cleaned and inspected by a qualified electronics technician. CLICK HERE to learn more about how SERVPRO of Kenton County restores your belongings that have been affected by water damage.

Disaster Preparedness

6/19/2020 (Permalink)

tudies show that after experiencing a disaster like a fire, tornado, or flood, many businesses never reopen or if they do survive, will shut down within 2 years following the disaster. As a business owner or manager, pre-planning ensures that emergency resources are available to you when you need them. This is why it is essential to have an emergency response plan and partner in place. Our professionals at SERVPRO of Kenton County can help you put an emergency plan in place that will help protect your business from disaster.

With the SERVPRO Emergency Ready Plan, SERVPRO of Kenton County becomes an important part of your disaster response plan by meeting with building administrators to collect site-specific information to ensure readiness should disaster strike. This information includes building layout, electrical, equipment and water protocols, etc.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

CLICK HERE to learn more about the SERVPRO Emergency READY Profile!

SERVPRO Kenton County supports our community

6/19/2020 (Permalink)

SERVPRO of Kenton County is a locally owned and operated business and our staff values any opportunity to give back to our community. Our employees have graciously given their time serving meals to the hungry, packaging items to help flood and storm victims, participating in 5K walks, collecting donations for homeless shelters, and organizing food and toy drives for the less fortunate. Our tents have been spotted at local golf outings supporting organizations like The Boys and Girls Club of Greater Cincinnati and The Blue Goose Foundation. We have also enjoyed working with our local fire departments at fun events to help bring fire safety awareness to residents of the community. And children in our area have enjoyed the opportunity to explore our Disaster Recovery vehicles at local Touch-A-Truck events. When it comes to local events and helping those in need, our philosophy is that we live and work here too and we always take pleasure in supporting our neighbors!

Mold Remediation by SERVPRO

6/19/2020 (Permalink)

Many homeowners are looking for a simple, lower-cost way to update their home. A fresh coat of exterior paint is inexpensive, protects the home from water and mold damage, and offers better curb appeal. So when is the best time of year to paint a home’s exterior? In order to ensure that you will get the most out of your new paint, it is essential that the job is done in the most ideal conditions.

Ideal Conditions for Exterior Painting

    1. Outside temperatures: Paint manufacturers will usually recommend minimum temperatures for painting. Generally, a good guideline is that if you are comfortable without the heat or air conditioning, then it is a good time for painting. It is also best to paint in times with smaller temperature fluctuations. Big temperature swings from morning to night are not good when painting.
    2. Rain and humidity: It is important to remember that paint should only be applied to a dry surface. The painting surface can become moist either by direct contact with rain or snow or indirectly by humidity or dew in the air. Always plan your painting project for times when there is no rain in the forecast for the next couple of days and be sure to wait to start painting after a rain until everything is completely dry. Also take note of humidity levels, as too high or too low humidity will influence how the paint dries.
    3. Wind: High winds while painting or before the paint is completely dry will cause complications. Dust and other particles blown onto the wet paint surface will stick. Paint sprayers do not operate as effectively in windy conditions and ladders may be unstable.
    4. Sunlight: Direct sunlight on drying paint can cause it to dry too quickly, leading to cracking or peeling. It is best to plan your painting route around the shifting sun.

Storm Damage leads to Water Issues

5/27/2020 (Permalink)

When it comes to storm and other weather-related damage, many people only think of the exterior structural damage to their property like fallen trees and damaged roofs. But what some people fail to realize is that exterior storm damage can often lead to interior water damage to their property.

Water will always travel the path of least resistance and unfortunately after exterior structural damage to a property, this often means the water will end up inside the property.

A quick response is crucial to help limit the additional interior damage. In the event of water or storm damage, SERVPRO responds immediately, any time, day or night. We understand the importance of responding quickly to help prevent secondary damage and reduce restoration costs.

Roofing service, board ups, roof tarps and tree removal are all among the emergency services we provide.

Additionally, we are experts in water damage restoration and provide professional and efficient service to our customers.

BBQ Grill Fire Safety

5/12/2020 (Permalink)

According to the U.S. Fire Administration, grill fires cause an estimated $37 million in property loss each year. Patios, terraces, screened-in porches and courtyards are all leading home locations for grill fires.

While outdoor barbecues can be fun times with family and friends, they can also present fire hazards if certain precautions are not taken. The misuse of outdoor grills is one of the leading causes of home fires during the warmer months.

A grilling mishap would definitely put a damper on family gatherings and outdoor fun! So, we would like to share some important grilling safety tips. Knowing and following even a few tips can help avoid a fire disaster.

  • Only use grills outdoors.
  • Keep grills away from siding and deck railings.
  • Clean grills often and remove grease or fat build-up.
  • Make sure the gas grill lid is open before lighting.

In the unfortunate event of a fire disaster at your property, SERVPRO is Here To Help! Our technicians are available 24/7 to provide emergency service!

Hail Damage

5/12/2020 (Permalink)

Hailstorms can be extremely destructive to commercial or residential buildings, especially roofs. If you are caught in a hailstorm and suspect that you have damage, SERVPRO provides 24 hour emergency restoration services including board ups and roof tarps. We respond quickly to prevent further damage to your property!

Hail is a form of solid precipitation that consists of balls of ice called hailstone and occurs during severe storms. According to the National Storm Damage Center, hail causes approximately $1 billion in damages per year in the United States to homes, buildings, cars, and crops.

Types of Hail Damage

Roof Damage – When hail storms hit, the most common damage to homes and buildings is to the roof. When the roof damage goes undetected or unrepaired, more damage can occur to the home or building as water leaks through the roof and into the walls.

Window and Siding Damage – Often high winds accompany hailstorms causing the hail to fall at angles. When this happens, windows and siding can crack which also leads to the threat for additional water damage to the home.

Automobile Damage – The glass, plastic and metal surfaces of vehicles are particularly susceptible to damage from hail. Dents in the metal or cracks in the windshield glass are common occurrences in hailstorms.

Steps to Minimize Hail Damage

There are a few steps that one can take to minimize hail damage.

Close Curtains or Blinds – Closing the window treatments can help prevent the wind from blowing broken glass into the interior of the building.

Park in Garage – To protect vehicles, park inside a garage or under a carport.

New Roof – If replacing your roof, consider using impact-resistant materials to help avoid future hail damage.

We Specialize in Caring for Contents Damaged by Fire

4/20/2020 (Permalink)

When a fire occurs in a home, the damage is not always contained to the immediate area of the fire. Conversely, smoke and soot travel throughout the property, leaving a trail of damage behind. We, at SERVPRO Kenton County, understand that the personal belongings in a home are treasures of life that represent hard work and accomplishments. We know that the value of photographs, books, and other life mementos cannot be measured. That is why our fire technicians specialize in restoring contents damaged by fire and keep a "restore" versus "replace" mentality during the restoration process. After a fire, they take extra care to clean and restore the contents of the home to preloss condition.

In caring for the contents of a property after a fire, our technicians have expertise in:

  • Contents Restoration
  • Move Outs / Pack Outs
  • Electronic Cleanup
  • Document / Photograph Drying
  • Contents Claim Inventory Service

Our fire technicians know that a home fire is a very stressful situation for a homeowner and they strive to provide excellent customer service by working efficiently and professionally.