Recent Posts

SERVPRO OF KENTON COUNTY TO OFFER CONTINUING EDUCATION COURSE JULY 9TH

6/24/2019 (Permalink)

We are hosting a Greater Cincinnati Insurance Board continuing education insurance credit course entitled, “What Happens After the Loss with Tom Ryan, AIC.” This seminar will give an overview of the basic rules of evidence as they are used in the claims handling process. This information will help the agent in advising policyholders to understand the investigations required in settling claims. It will give the attendees knowledge about the various aspects of claims handling. The basic laws of evidence, the relevancy of this evidence and how this evidence is used to protect the client will be discussed. The instructor for this course is Tom Ryan, AIC and it is approved for 6 credit hours in OHIO and KENTUCKY. The course will take place at our Cincinnati, Ohio location at 2115 Schappelle Lane, Cincinnati, OH on Tuesday, July 9, 2019. from 8:30am to 3:30pm.

CLICK HERE for more information and to register!

Caring for Electronics After Water Damage

6/17/2019 (Permalink)

Have you ever experienced the nightmare of dropping your cell phone in the toilet or the kitchen sink or the swimming pool…watching in dismay as the phone, in what seems like slow motion, tragically plummets to its death?  But why does this mean death for the cell phone? And why, in some cases, does it seem like at first the phone survives, only to have it die a few days after the accident? What exactly happens to electronics when water damage strikes?

Corrosion is the breaking down or destruction of a material, especially a metal, through a chemical reaction. The most common form of corrosion is rusting, which occurs when iron combines with oxygen and water. The corrosion process can begin in just a couple of hours after the incident or it can take a few days to set in, giving you the false sense that your device miraculously survived the submersion. Humidity levels, the severity of the water damage, and how long the device was under water can all affect how fast corrosion occurs.

Cleaning the corrosion on a damaged electronic device should be done with caution. And in most cases, it’s probably best to leave it for the professionals. But if you decide to attempt the cleanup yourself, hzo.com suggests several helpful tips:

  • Always remove any batteries or power connectors first. This not only prevents harm to you, but also prevents any short-circuiting to the device. By doing this, you will also be exposing extra connectors that may already have corroded, so exercise caution.
  • Look for any white or green “crusty” areas on the device, especially on the battery connectors, charging ports, SIM card connectors, or any other major metal connectors on the device.
  • Use cotton swabs and a cleaning solution such as isopropyl alcohol, baking soda and water, or even vinegar to clean corrosion. Gently apply the solution to the affected area and wipe back and forth until the corrosion is removed. If necessary, leave some of the solution on the corroded area and wipe it off later.
  • Dry your device with a soft cloth or a hair dryer on a cool setting- do not use heat to dry out your device. Make sure your device is dried extremely well before attempting to replace the battery and turn the device on. Any water left in the device could cause additional water damage.

When your home is affected by a water damage situation, many times your larger electronics, like TVs and computers, are damaged as well. The corrosion process occurs with these items in the same way as with your cell phone. The SERVPRO of Kenton County water technicians understand that the key to restoring electronics is to take prompt action to prevent further damage. Our technicians will coordinate the restoration of your electronics and ensure that they will be cleaned and inspected by a qualified electronics technician. CLICK HERE to learn more about how SERVPRO of Kenton County restores your belongings that have been affected by water damage.

Helpful Tips Regarding Home Fires

6/3/2019 (Permalink)

Safe Kids Worldwide is a nonprofit organization that works to keep kids safe. According to safekids.org, home fires account for nearly 90 percent of all fire-related deaths and at least one child dies in a home fire every day.

Safe Kids Worldwide offers many tips to help protect kids and families from home fires and bring awareness to actions that can be taken to prepare for and know how to act in the event of a fire. This alone, will help save lives. First and foremost, working fire alarms are critical to staying safe. Smoke alarms that are working properly should be installed on every level of the home. Efforts should be made to teach kids never to play with matches or lighters. Always store them out of the reach of children. Create and practice an escape plan. In this plan, be sure to include two ways out of every room. Teach the kids how to respond if they hear the fire alarm. Make them aware of the importance of staying low and getting out as quickly as possible.

Following these tips can be very helpful in keeping families safe in the event of a home fire. Being prepared and taking precautions before an actual fire emergency can help families know exactly what to do if they find themselves in a fire emergency situation.

If a fire disaster does occur in your home, always remember…SAFETY FIRST! SERVPRO of Kenton County is available 24 hours a day and 7 days a week for fire damage restoration. We are Here to Help!

The Mission of the American Red Cross & How To Help

5/20/2019 (Permalink)

The mission of the American Red Cross is to “help people prevent, prepare for, and respond to natural and other disasters through the immediate mobilization of people and resources and the provision of community, workplace, and school-based training.” In our area, the Greater Cincinnati/Ohio River Valley Chapter of the Red Cross organization serves 18 counties in Southwestern Ohio, Northern Kentucky and Southeastern Indiana. Examples of the types of disasters they respond to are floods, tornadoes, fires, and hurricanes. Many times, following a disaster, the American Red Cross workers are among the first on the scene. Their goal is to provide people with the support and resources they need, like food, clothing, and shelter.

Because of generous donations, caring volunteers, and abundant support, Red Cross relief services are free to those in need. The Red Cross totally relies on the generosity of the American public and there are many different ways to contribute. Some suggestions include:

  • Monetary Donation
  • Fundraising
  • Giving Blood
  • Taking, Teaching, or Hosting a Class
  • Volunteering

If you would like to learn more about the American Red Cross and find out ways that you can help, visit their website by CLICKING HERE!

“We make a living by what we get, but we make a life by what we give.” ~Winston Churchill

SERVPRO OF KENTON COUNTY TO OFFER CONTINUING EDUCATION COURSE

5/14/2019 (Permalink)

We are hosting a Greater Cincinnati Insurance Board continuing education insurance credit course entitled, “In’s & Out’s of the CGL Policy” This seminar will cover the various aspects of the Commercial General Liability policy. It will review definitions, policy structure, insuring agreement, exclusions, coverages, coverage triggers, and duty to defend. ISO forms will be used as the basis of the presentation. One of the most frequent problem areas is the idea that a contractual requirement to add an additional insured to an insurance policy is the same as a contractual hold harmless or indemnification agreement. While both clauses frequently appear in the same contract, they are separate and distinct from one another. The recent Oio Supreme Court decision about faulty workmanship of subcontractors will also be discussed.

The instructor for this course is Tom Ryan, AIC and it is approved for 3 credit hours in OHIO and KENTUCKY. The course will take place at our Cincinnati, Ohio location at 2115 Schappelle Lane, Cincinnati, OH on Tuesday, May 21, 2019. from 12:30pm to 3:30pm.

CLICK HERE for more information and to register!

SERVPRO OF KENTON COUNTY TO OFFER CONTINUING EDUCATION COURSE

5/9/2019 (Permalink)

We are hosting a Greater Cincinnati Insurance Board continuing education insurance credit course entitled, “UM/UIM Coverage Issues with Tom Ryan, AIC.” This seminar will review Uninsured and Underinsured coverage and policy provisions of the Personal Automobile Policy. It will discuss how to properly interpret the uninsured/underinsured motorist coverages and provisions. Topics include: who is a family member, definition of occupying a vehicle, stacking, emotional injuries, co-ownership of a vehicle, intentional acts, and more.

The instructor for this course is Tom Ryan, AIC and it is approved for 3 credit hours in OHIO and KENTUCKY. The course will take place at our Cincinnati, Ohio location at 2115 Schappelle Lane, Cincinnati, OH on Tuesday, May 21, 2019. from 8:30am to 11:30am. Breakfast will be provided!

CLICK HERE for more information and to register!

What to Do in the Event of a Fire

5/6/2019 (Permalink)

According to ready.gov, a fire can spread quickly, becoming life threatening in just two minutes. And in just five minutes, an entire home can be taken over by flames.

In the event of a fire it is important to know what precautions to take to help ensure that you escape safely.

  • Stay low, crawling under the smoke to the exit
  • Before opening a door, feel if it is hot. If it is hot, do not open the door and find another exit. If you do open the door, open it very slowly and be prepared to shut it quickly if smoke or fire is present.
  • Tell firefighters right away if pets are trapped inside.
  • If you are unable to escape, close all doors, cover vents and cracks around doors with cloth, call 911 explaining where you are, and signal from a window with a light cloth or flashlight.
  • If your clothes catch fire, stop, drop, and roll!

Fires can be devastating, spreading quickly and leaving little time to plan an escape. Being prepared by learning important safety measures and planning escapes can help ensure safety in the unfortunate event of a fire disaster.

SERVPRO of Kenton County provides emergency service following fire damage. Our fire technicians respond quickly to secure the site and can help restore the structure as well as its contents following a fire.

Know the Signs of a Tornado to Increase Safety

4/22/2019 (Permalink)

The National Oceanic and Atmospheric Administration (NOAA) is a scientific agency within the United States Department of Commerce that focuses on the conditions of the oceans, major waterways, and the atmosphere. One of the main functions of NOAA is to warn of dangerous weather.

According to The Storm Prediction Center of the NOAA, when it comes to tornadoes, there is no guaranteed safety. Weather forecasting is not perfect, so it is possible for a tornado to occur without a warning. Knowing the signs of a tornado is one way to increase safety.

Here are several things the NOAA website says to look or listen for:

  1. Strong, persistent rotation in the cloud base.
  2. Whirling dust or debris on the ground under a cloud base -- tornadoes sometimes have no funnel!
  3. Hail or heavy rain followed by either dead calm or a fast, intense wind shift. Many tornadoes are wrapped in heavy precipitation and can't be seen.
  4. Loud, continuous roar or rumble, which doesn't fade in a few seconds like thunder.

These are just a few tips on what to look for during severe weather. More information can be found on the NOAA website. Tornadoes or severe storms often hit suddenly and can cause property damage that needs immediate attention. The SERVPRO of Kenton County crews are always ready to help with services like securing a property, removing fallen trees, and tarping a roof. CLICK HERE to learn about other ways we are here to help.

Work with SERVPRO of Kenton County to Help Protect Your Business from Disaster!

4/8/2019 (Permalink)

Studies show that after experiencing a disaster like a fire, tornado, or flood, many businesses never reopen or if they do survive, will shut down within 2 years following the disaster. As a business owner or manager, pre-planning ensures that emergency resources are available to you when you need them. This is why it is essential to have an emergency response plan and partner in place. Our professionals at SERVPRO of Kenton County can help you put an emergency plan in place that will help protect your business from disaster.

With the SERVPRO Emergency Ready Plan, SERVPRO of Kenton County becomes an important part of your disaster response plan by meeting with building administrators to collect site-specific information to ensure readiness should disaster strike. This information includes building layout, electrical, equipment and water protocols, etc.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

CLICK HERE to learn more about the SERVPRO Emergency READY Profile!

SERVPRO Sponsors the PGA Tour

3/25/2019 (Permalink)

Did you know that SERVPRO is a sponsor of the PGA Tour? We are very proud to be designated as the official cleanup and restoration company of both the PGA Tour and the Champions Tour! We are excited that for the upcoming 2019 schedule, SERVPRO will have brand presence at the following events:

  • Farmers Insurance Open, January 24-27 San Diego, CA
  • Chubb Classic February 11-17 Naples, FL
  • THE PLAYERS Championship March 14-17 Ponte Vedra Beach, FL
  • Valero Texas Open April 4-7 San Antonio, TX
  • ShopRite LPGA Classic June 3-9 Galloway, NJ
  • American Family Insurance Championship June 15-23 Madison, WI
  • Wyndham Championship August 1-4 Greensboro, NC
  • THE NORTHERN TRUST August 8-11 Jersey City, NJ
  • PURE Insurance Championship September 24-29 Pebble Beach, CA
  • The RSM Classic November 15-18 Sea Island, GA

So, for all the golf lovers either attending or tuning in to these great events, be sure to look for signs of SERVPRO!