Recent Posts

Storm Damage Often Leads to Interior Water Damage

8/12/2019 (Permalink)

When it comes to storm and other weather-related damage, many people only think of the exterior structural damage to their property like fallen trees and damaged roofs. But what some people fail to realize is that exterior storm damage can often lead to interior water damage to their property. Water will always travel the path of least resistance and unfortunately after exterior structural damage to a property, this often means the water will end up inside the property. A quick response is crucial to help limit the additional interior damage. In the event of water or storm damage, SERVPRO of Kenton County responds immediately, any time, day or night. We understand the importance of responding quickly to help prevent secondary damage and reduce restoration costs. Roofing service, board ups, roof tarps and tree removal are all among the emergency services we provide. Additionally, we are experts in water damage restoration and provide professional and efficient service to our customers. CLICK HERE to learn more!

Take Steps to Prepare, Survive, and Be Safe During Storms

7/29/2019 (Permalink)

The warmer months are the prime months in our area for thunderstorms and severe weather. According to ready.gov, there are important steps that can be taken to prepare for storms, survive during storms, and be safe after storms.

PREPARE:

  • Sign up for your community’s alert system
  • Identify sturdy buildings nearby that can be used for shelter
  • Cut down or trim trees that could potentially fall on your home

SURVIVE:

  • Seek shelter in a sturdy building during a severe storm
  • Pay attention to weather reports and alerts
  • During a storm, unplug appliances and other electrical devices
  • Avoid flooded roadways

BE SAFE:

  • Listen to reports for whether it’s safe to go outside
  • Watch for fallen power lines and trees

Storms can hit quickly and unexpectedly, leaving a trail of damage behind. SERVPRO of Kenton County is available 24 hours a day, 7 days a week to provide emergency service. Our technicians respond quickly to restore properties affected by water damage and flooding, storm damage, fire damage, and mold damage.

Precautions to Avoid Grill Fires

7/15/2019 (Permalink)

While outdoor barbecues can be fun times with family and friends, they can also present fire hazards if certain precautions are not taken. The misuse of outdoor grills is one of the leading causes of home fires during the warmer months.

According to the U.S. Fire Administration, grill fires cause an estimated $37 million in property loss each year. Patios, terraces, screened-in porches and courtyards are all leading home locations for grill fires.

A grilling mishap would definitely put a damper on family gatherings and outdoor fun! So, we would like to share some important grilling safety tips. Knowing and following even a few tips can help avoid a fire disaster.

  • Only use grills outdoors.
  • Keep grills away from siding and deck railings.
  • Clean grills often and remove grease or fat build-up.
  • Make sure the gas grill lid is open before lighting.

In the unfortunate event of a fire disaster at your property, SERVPRO of Kenton County is Here To Help! Our technicians are available 24/7 to provide emergency service!

859-261-2400

Don't Fall Victim to a Roofing Scam!

7/1/2019 (Permalink)

Due to its critical role of keeping the elements out, the roof of a property is one of its most important components. So when repair is needed, there is no time to waste! Unfortunately, because of this, the roofing industry is very prone to scammers that prey on those that are desperate for roofing work. Understanding the signs of roofing scams and doing a little extra research can help prevent falling victim to a scammer! Here are different types of roofing scams and some helpful tips to avoid them:

Types of Roofing Scams:

  • Recommending Unnecessary Repairs – New roof or just repairs?
  • Inadequate Repair Work – The actual damage is often below the surface and cannot be seen once work is completed.
  • Overcharging
  • Disappearing Down Payment – The roofing company requires a down payment to begin and then never returns to do the work.
  • Fluctuating Bid – The initial bid is low but when work begins unexpected costs or unforeseen problems arise.

Tips to Avoid Roofing Scams:

  • Speak to multiple contractors before hiring one. Be sure to compare recommended repairs, completion times, and costs.
  • Ask friends, neighbors, and family for recommendations.
  • Make sure all estimates and contracts are in writing.
  • Be cautious when providing down payments before work begins or at least before materials are dropped off.
  • Don’t sign until your insurance company has inspected the roof.

If the roof of your property is damaged and needs to be repaired or replaced, act quickly to avoid interior water or mold damage! And if you find water or mold damage, SERVPRO of Kenton County is Here to Help!

SERVPRO OF KENTON COUNTY TO OFFER CONTINUING EDUCATION COURSE JULY 9TH

6/24/2019 (Permalink)

We are hosting a Greater Cincinnati Insurance Board continuing education insurance credit course entitled, “What Happens After the Loss with Tom Ryan, AIC.” This seminar will give an overview of the basic rules of evidence as they are used in the claims handling process. This information will help the agent in advising policyholders to understand the investigations required in settling claims. It will give the attendees knowledge about the various aspects of claims handling. The basic laws of evidence, the relevancy of this evidence and how this evidence is used to protect the client will be discussed. The instructor for this course is Tom Ryan, AIC and it is approved for 6 credit hours in OHIO and KENTUCKY. The course will take place at our Cincinnati, Ohio location at 2115 Schappelle Lane, Cincinnati, OH on Tuesday, July 9, 2019. from 8:30am to 3:30pm.

CLICK HERE for more information and to register!

Caring for Electronics After Water Damage

6/17/2019 (Permalink)

Have you ever experienced the nightmare of dropping your cell phone in the toilet or the kitchen sink or the swimming pool…watching in dismay as the phone, in what seems like slow motion, tragically plummets to its death?  But why does this mean death for the cell phone? And why, in some cases, does it seem like at first the phone survives, only to have it die a few days after the accident? What exactly happens to electronics when water damage strikes?

Corrosion is the breaking down or destruction of a material, especially a metal, through a chemical reaction. The most common form of corrosion is rusting, which occurs when iron combines with oxygen and water. The corrosion process can begin in just a couple of hours after the incident or it can take a few days to set in, giving you the false sense that your device miraculously survived the submersion. Humidity levels, the severity of the water damage, and how long the device was under water can all affect how fast corrosion occurs.

Cleaning the corrosion on a damaged electronic device should be done with caution. And in most cases, it’s probably best to leave it for the professionals. But if you decide to attempt the cleanup yourself, hzo.com suggests several helpful tips:

  • Always remove any batteries or power connectors first. This not only prevents harm to you, but also prevents any short-circuiting to the device. By doing this, you will also be exposing extra connectors that may already have corroded, so exercise caution.
  • Look for any white or green “crusty” areas on the device, especially on the battery connectors, charging ports, SIM card connectors, or any other major metal connectors on the device.
  • Use cotton swabs and a cleaning solution such as isopropyl alcohol, baking soda and water, or even vinegar to clean corrosion. Gently apply the solution to the affected area and wipe back and forth until the corrosion is removed. If necessary, leave some of the solution on the corroded area and wipe it off later.
  • Dry your device with a soft cloth or a hair dryer on a cool setting- do not use heat to dry out your device. Make sure your device is dried extremely well before attempting to replace the battery and turn the device on. Any water left in the device could cause additional water damage.

When your home is affected by a water damage situation, many times your larger electronics, like TVs and computers, are damaged as well. The corrosion process occurs with these items in the same way as with your cell phone. The SERVPRO of Kenton County water technicians understand that the key to restoring electronics is to take prompt action to prevent further damage. Our technicians will coordinate the restoration of your electronics and ensure that they will be cleaned and inspected by a qualified electronics technician. CLICK HERE to learn more about how SERVPRO of Kenton County restores your belongings that have been affected by water damage.

Helpful Tips Regarding Home Fires

6/3/2019 (Permalink)

Safe Kids Worldwide is a nonprofit organization that works to keep kids safe. According to safekids.org, home fires account for nearly 90 percent of all fire-related deaths and at least one child dies in a home fire every day.

Safe Kids Worldwide offers many tips to help protect kids and families from home fires and bring awareness to actions that can be taken to prepare for and know how to act in the event of a fire. This alone, will help save lives. First and foremost, working fire alarms are critical to staying safe. Smoke alarms that are working properly should be installed on every level of the home. Efforts should be made to teach kids never to play with matches or lighters. Always store them out of the reach of children. Create and practice an escape plan. In this plan, be sure to include two ways out of every room. Teach the kids how to respond if they hear the fire alarm. Make them aware of the importance of staying low and getting out as quickly as possible.

Following these tips can be very helpful in keeping families safe in the event of a home fire. Being prepared and taking precautions before an actual fire emergency can help families know exactly what to do if they find themselves in a fire emergency situation.

If a fire disaster does occur in your home, always remember…SAFETY FIRST! SERVPRO of Kenton County is available 24 hours a day and 7 days a week for fire damage restoration. We are Here to Help!

The Mission of the American Red Cross & How To Help

5/20/2019 (Permalink)

The mission of the American Red Cross is to “help people prevent, prepare for, and respond to natural and other disasters through the immediate mobilization of people and resources and the provision of community, workplace, and school-based training.” In our area, the Greater Cincinnati/Ohio River Valley Chapter of the Red Cross organization serves 18 counties in Southwestern Ohio, Northern Kentucky and Southeastern Indiana. Examples of the types of disasters they respond to are floods, tornadoes, fires, and hurricanes. Many times, following a disaster, the American Red Cross workers are among the first on the scene. Their goal is to provide people with the support and resources they need, like food, clothing, and shelter.

Because of generous donations, caring volunteers, and abundant support, Red Cross relief services are free to those in need. The Red Cross totally relies on the generosity of the American public and there are many different ways to contribute. Some suggestions include:

  • Monetary Donation
  • Fundraising
  • Giving Blood
  • Taking, Teaching, or Hosting a Class
  • Volunteering

If you would like to learn more about the American Red Cross and find out ways that you can help, visit their website by CLICKING HERE!

“We make a living by what we get, but we make a life by what we give.” ~Winston Churchill

SERVPRO OF KENTON COUNTY TO OFFER CONTINUING EDUCATION COURSE

5/14/2019 (Permalink)

We are hosting a Greater Cincinnati Insurance Board continuing education insurance credit course entitled, “In’s & Out’s of the CGL Policy” This seminar will cover the various aspects of the Commercial General Liability policy. It will review definitions, policy structure, insuring agreement, exclusions, coverages, coverage triggers, and duty to defend. ISO forms will be used as the basis of the presentation. One of the most frequent problem areas is the idea that a contractual requirement to add an additional insured to an insurance policy is the same as a contractual hold harmless or indemnification agreement. While both clauses frequently appear in the same contract, they are separate and distinct from one another. The recent Oio Supreme Court decision about faulty workmanship of subcontractors will also be discussed.

The instructor for this course is Tom Ryan, AIC and it is approved for 3 credit hours in OHIO and KENTUCKY. The course will take place at our Cincinnati, Ohio location at 2115 Schappelle Lane, Cincinnati, OH on Tuesday, May 21, 2019. from 12:30pm to 3:30pm.

CLICK HERE for more information and to register!

SERVPRO OF KENTON COUNTY TO OFFER CONTINUING EDUCATION COURSE

5/9/2019 (Permalink)

We are hosting a Greater Cincinnati Insurance Board continuing education insurance credit course entitled, “UM/UIM Coverage Issues with Tom Ryan, AIC.” This seminar will review Uninsured and Underinsured coverage and policy provisions of the Personal Automobile Policy. It will discuss how to properly interpret the uninsured/underinsured motorist coverages and provisions. Topics include: who is a family member, definition of occupying a vehicle, stacking, emotional injuries, co-ownership of a vehicle, intentional acts, and more.

The instructor for this course is Tom Ryan, AIC and it is approved for 3 credit hours in OHIO and KENTUCKY. The course will take place at our Cincinnati, Ohio location at 2115 Schappelle Lane, Cincinnati, OH on Tuesday, May 21, 2019. from 8:30am to 11:30am. Breakfast will be provided!

CLICK HERE for more information and to register!