Recent Posts

Live Christmas Trees and Mold

12/3/2018 (Permalink)

Many families love the tradition of bringing a live Christmas tree into the home for the holidays. But what many do not realize is that a live tree can be a source of mold in their home. Live Christmas trees are usually cut in the weeks prior to the holidays and then stored in a moist environment in order to keep them fresh. Unfortunately, mold thrives in a moist environment. Add to this that once the tree is brought home, it is placed in a container of water and you have a perfect condition for mold to grow.

Unfortunately, mold can be difficult to battle once the issue starts and the best way to reduce the problem is to take preventative measures. Considering an artificial tree is one option. But if a live tree is a must, be sure to shake as much debris as possible out of the tree before bringing it into the home and then do not keep it in the home longer than necessary.

If mold does become an issue, the SERVPRO of Kenton County technicians are mold remediation experts and can restore your property quickly and effectively.

Continuing Education Course on December 12th!

11/28/2018 (Permalink)

We are hosting a Greater Cincinnati Insurance Board continuing education insurance credit course entitled, “Agents Ethical Responsibilities w/ Tom Ryan, AIC.” This course will discuss the ethical responsibility of the agent to the client and the insurance company in the transaction of insurance. It will review the legal and moral ethical responsibility in the transaction of insurance and examine the ethical duties an agent must understand. Topics will include introduction, ethical responsibilities of an agent, criminal activities of an agent, the justice system, negligence, duty of care agency law, and dual agency.

This course is approved for 3 credit hours in OHIO and KENTUCKY and will be held at our Covington, Kentucky location at 1001 Madison Avenue, Covington, Kentucky 41011 on Wednesday, December 12th, 2018 from 8:30am to 11:30am.

CLICK HERE for more information and to register!

Happy Thanksgiving from all of us at SERVPRO of Kenton County!

11/22/2018 (Permalink)

On this Thanksgiving Day, we would like to say a special “Thank you” to our valued customers as well as our dedicated employees! Most times, when our customers reach out to us for help, they are experiencing difficult times in their lives. We appreciate the trust and confidence that they place in us to help them through and return their lives to normal. Homeowners, business owners, agents and adjusters…we appreciate your trust in us to handle the job right!

Additionally, we are very thankful for our dedicated employees. Our office staff and the water and fire crews put in long hours day after day. They are willing to put themselves in messy situations in order to help families and businesses get their lives back in order. They are eager to learn new processes so that we can continue improving on our services to our customers. We are very appreciative of their continual efforts and we realize that our successes would not be possible without their hard work and dedication.

Happy Thanksgiving!

Suggested Safety Tips for the Use of Portable Space Heaters

11/19/2018 (Permalink)

As we get deeper into the colder months, and many are looking for supplemental heat sources, it is important to remember that heating equipment is one of the leading causes of home fires in the United States. Portable space heaters are very popular this time of year and, if not used with caution, can present significant fire hazards.

Following are some useful tips that should be considered when using portable space heaters:

  • Make sure the space heater has the label showing that it is listed by a recognized testing lab.
  • Inspect heaters for any damage prior to use.
  • Never leave a space heater unattended.
  • Always keep space heaters at least three feet away from anything that can burn.
  • Plug space heaters directly into a wall outlet. Do not use extension cords or power strips.
  • Do not plug any other electrical devices into the same outlet as the heater.
  • Place space heaters on flat, level surfaces.

While portable space heaters are very convenient and can be a great source of supplemental heat during the winter months, they can definitely pose a significant fire risk if not used with caution. Safety should always be the top priority when using space heaters!

SERVPRO of Kenton County specializes in fire damage restoration. CLICK HERE to learn more about our professional fire damage restoration services.

SERVPRO of Kenton County Proudly Supports First Responders

11/12/2018 (Permalink)

We are thrilled to participate in honoring America’s First Responders for their service and sacrifice with the new SERVPRO First Responder Bowl. This college football bowl game will be played on December 26, 2018 at the historic Cotton Bowl Stadium in Dallas, Texas. Kickoff is scheduled for 12:30pm and will be televised by ESPN. The purpose of this bowl game is to celebrate our friends, family, and fellow citizens who serve as first responders protecting and keeping peace in our communities. By working together, thousands of free tickets are provided to first responders and their families so that they can attend the game. The goal for this year is to distribute over 10,000 complimentary tickets. Along with the corporate sponsors, there is an opportunity to Sponsor a Responder to help provide these tickets. For just $15, a ticket can be purchased to sponsor a first responder to attend the 2018 SERVPRO First Responder Bowl with their family free of charge. CLICK HERE for tickets and information about Sponsoring a Responder.

Fresh Exterior Paint Helps Protect Home from Water and Mold Damage

11/5/2018 (Permalink)

Are you looking for ways to update the look of your home and gain functional benefits as well? Painting your home’s exterior might be something to seriously consider.

Functional Benefits of Fresh Exterior Paint

  1. Protection against the elements: Rain, wind, snow, and intense sunlight can all be harsh on a home. Paint acts like a protective shield to the exterior surfaces and can even increase the life span of siding.
  2. Maintains structural integrity: Unprotected wood is susceptible to water damage which can lead to mold and mildew which in turn, can break down the structural integrity of the home.
  3. Better curb appeal: A home with a fresh coat of exterior paint can be attractive to a potential buyer. If a buyer likes the outside, there is a better chance he will like the inside.
  4. Identification of insect damage and prevention of termite damage: The painting process can uncover insect damage and infestations can be stopped.

Not only is fresh exterior paint one of the most cost-effective home projects, it makes a home more pleasing aesthetically and offers these functional benefits as well.

SERVPRO OF KENTON COUNTY TO OFFER CONTINUING EDUCATION COURSE

11/2/2018 (Permalink)

On Wednesday, November 14th, we are hosting a SERVPRO continuing education insurance credit course entitled, “Restorative Drying for Water Damage.” This course is designed for insurance agents, adjusters and real estate professionals to improve their knowledge of emergency mitigation. Ron Morehead will be the instructor and those in attendance will learn more about the water restoration process and how to better service customers. This course is approved for 2 credit hours in both Kentucky and Ohio.

The course will be held on Wednesday, November 14th at our Covington, Kentucky location at 1001 Madison Avenue, Covington, Kentucky, 41011 from 8:30am to 10:30am. Registration will begin promptly at 8:00am and breakfast and snacks will be provided to those in attendance.

If interested in attending or learning more about this opportunity, contact Megan O’Brien for more information and to register. Phone: (513) 614-1047 Email: mobrien@hartkes.com

Happy Halloween from SERVPRO of Kenton County

10/31/2018 (Permalink)

We just want to wish all of our valued customers, coworkers, and friends a very happy and safe Halloween! Be cautious and practice safety tips so that a fun night isn’t spoiled by an accident or mishap! Make sure the kids wear reflective tape or stickers and always cross the street in a crosswalk. Makeup and face paint is always safer than masks and carrying flashlights is also a good idea. Make sure costumes are flame-resistant or flame-retardant and keep decorations away from open flames. A battery operated light inside the jack-o-lantern is also a much safer option than a real candle. Be sure to inspect the kids’ candy and throw away anything that is not sealed, homemade, or looks suspicious. And if you must be out driving during trick or treating hours, use extra caution. Drive slower than normal, keeping an eye out for kids darting between cars and into the road. Halloween can be a great time with the kids, dressing up, making decorations and trick-or-treating. Be safe and enjoy the night!

SERVPRO of Kenton County

SERVPRO of Kenton County and the Mold Remediation Process

10/22/2018 (Permalink)

When a home suffers a water damage event, a mold problem can arise and spread quickly throughout the home. The SERVPRO of Kenton County technicians are professionals in the mold remediation process and have been trained to properly resolve mold infestation. Special equipment and processes are used to handle the problem.

The Process:

  1. Contact SERVPRO of Kenton County at (859)261-2400: Upon receiving your call, we will collect information from you to determine what is needed to handle your project.
  2. Inspection and Assessment: Our technicians will inspect the property using professional detection equipment to determine mold and moisture levels.
  3. Mold Containment: Our technicians will use different containment procedures to prevent the mold from spreading.
  4. Air Filtration: Specialized equipment is used to capture mold spores from the air and prevent the mold from spreading during the remediation process.
  5. Removing Mold and Mold-Infested Materials: In some instances, it is necessary to remove mold-infested materials, like drywall or flooring, from the home. Anti-microbial agents are used to eliminate and prevent mold growth
  6. Cleaning Contents and Belongings: Our technicians thoroughly clean and sanitize the contents in the home affected by mold.
  7. Restoration: The structure and contents of the home may require repairs to return the property to preloss condition.

Mold damage is better handled by professionals that have the training and expertise to effectively handle the situation. If you suspect you have mold in your home or property, take the first step in the remediation process by giving us a call today!

SERVPRO of Kenton County (859)261-2400

Continuing Education Course on November 7th!

10/19/2018 (Permalink)

We are hosting a Greater Cincinnati Insurance Board continuing education insurance credit course entitled, “Understanding the Legal Process-Rules of Evidence w/ Tom Ryan, AIC.” This seminar will give an overview of the basic rules of evidence as they are used in the claims handling process. Those in attendance will learn information to help their policyholders understand the investigations required in settling claims. Topics will include claims litigation, the legal system, techniques in processing a claim, basic laws of evidence, and how this evidence is used to protect the client.

This course is for OHIO and KENTUCKY credits and will be held at our Forest Park, Ohio location at 2115 Schappelle Lane, Forest Park, Ohio, 45240 on Wednesday, November 7th, 2018 from 8:30am to 3:30pm.

CLICK HERE for more information and to register!